A freight forwarder is like the middle man of shipping, they do the hard work and organisation so you don’t have to. In many respects they are like travel agents, they have all the contacts and knowledge you require to successfully import and export, they know how to help save you money and avoid problems. They also provide a representative to help talk you through the process, ensuring they have all the required information for a smooth and well-organised process.

You may consider cutting out the freight forwarder from the shipping process but here are some key reasons why using a freight forwarder will help you.

Freight forwarders take away the hard work of organising your importing and exporting job. They arrange the shipping from start to finish through their agents, shipping lines and hauliers. They will know what documentation you require. They understand the customs process, completing the customs entries and helping to advise you with the information you need to have prepped and ready for shipping from start to finish.

A freight forwarder is in a position to offer you options, they can advise you on the best mode of transport and with the extensive knowledge and experience can help ensure everything runs smoothly. There is always a back-up plan that can be used if your shipment misses the boat, or if there are problems due to adverse weather or port/airport closures. Your freight forwarder will try to find alternatives and not just cancel the job.

A bonus to using the right freight forwarding can also be that they can provide a packing and palletisation service. This can help with your shipment arriving safely and giving you peace of mind while you carry on with the day to day running of your business.

Isca Forwarding are freight forwarders who have over 35 years of experience and can offer all of the benefits listed above

But we have one extra we can guarantee which is our customer service. We don’t use automated phone services and voice mail, there are people here to help with any questions you may have. You will have a nominated representative who will keep you updated every step of the way and help with anything you may need to know. At Isca Forwarding we like to make sure we go the extra mile for our customers.